Print Scan

System Requirement Info

Requirements to use our hardware and software

Choose a convenient location to get fingerprinted for an FBI background check. As an FBI Approved Channeler, PrintScan, helps speed up the delivery of Identity History Summary Checks (rap sheets) on behalf of the FBI.

1

Find Location

View PrintScan locations on the map below then schedule an appointment to select your location.

2

Schedule Appointment

Select an appointment date and time, then receive an email confirmation to complete your appointment.

3

Receive Results

Receive your results according to the delivery method you select in the scheduling process.

Whether you visit one of our many locations or have a technician come to you, PrintScan makes it easy to satisfy any fingerprint requirement.

Where
Search Radius

Minimum requirements required to operate PrintScan's enrollment software.

FBI Fingerprinting Delivery Options

Operationg Systems

  • MUST BE Windows OS with Intel or AMD processor. (NO MACS, NO CHROMEBOOKS, NO Windows with ARM PROCESSORS)
  • Windows 8.1 minimum requirement
  • Windows 10 or 11 recommended

Display Resolution.

  • 1200x800 minimum requirement. 1920x1080 or higher recommended.

RAM (Memory)

  • 4GB minimum requirement. 8GB or more (highly recommended if using Windows 10 or 11).

Storage

  • Print Scan Software: 300 MB of free space.
  • Fingerprint files: Allow for up to 2 MB per file
  • (1 Gigabyte free space would hold approximately 750 files)
  • SSD Hard Drive highly recommended

USB Ports

USB Ports

2 - required (with option of using USB hub). 3 - recommended

All PrintScan provided hardware will connect via USB. The standard package includes fingerprint scanner, signature pad, and webcam. The fingerprint scanner requires a direct connection to the computer but both the signature pad and webcam will work when connected to a USB hub.

Printer

  • For a list of FBI certified printers, use this link https://fbibiospecs.fbi.gov/certifications-1/cpl
  • Select Fingerprint Card Printers (Grey Scale) from the Category list.
  • If you are unable to locate an FBI Certified printer because they are out of stock or no longer being manufactured, you should locate a printer that meets the following requirements:
  • Black and White LaserJet
  • Ability to handle custom sizes
  • Ability to handle card stock or "cover"
  • Ability to specifically select 600 dpi as the print quality
  • PrintScan recommends the HP Laserjet Pro 209DWE.
  • The HP Laserjet Pro 209DW will not work because it doesn't require you to have an active internet connection or use HP brand toner refills. The PrintScan software requires an active internet connection to print, which is why we recommend the DWE version.

Display Resolution:

  • 1024x768 minimum
  • 1600x1050 or similar recommended
  • Memory
  • 4GB Memory or higher

Disc Space :

  • Installation: 50 MB
  • Storage Space: 500 MB or higher

Pointing Device:

  • Mouse compliant device
  • .NET Framework
  • .NET Framework Version 4.6.2 or higher
  • SQL Server
  • SQL Server 2016 Express Local DB

Fingerprint Scanner:

  • Integrated Biometrics Kojak fingerprint scanner
  • Suprema RealScan-G10

Signature Pad

  • Signotec Signature Pad

Barcode Scanner Optional

  • USB keyboard wedge
Flatbed Scanners

FBI Approved Flatbed Scanners

PrintScan stocks standard FBI fingerprint cards (FD-258 and FD-1164). Captures previously enrolled inked fingerprint cards for inclusion in our archival storage database.

  • Epson Perfection 4990*
  • Epson Perfection 4490
  • Epson Perfection V700*
  • Epson Perfection V500
  • * - 500 & 1000 ppi
  • Epson Perfection V550
  • Epson Perfection V800*
  • Epson Expression 11000XL*

Frequently Asked Questions (FAQs)

Q.

Can I take care of everything for an FBI background check in one place?

A.

PrintScan handles all the steps in any one of our convenient locations. FBI results are typically received within 24 business hours via email. Mailed results times vary depending on the shipping method selected.

Q.

How long does an FBI fingerprinting session take?

A.

The fingerprint capture process averages from 5-10 minutes. This does not include any wait time you may experience.

Q.

How far back does an FBI background check go?

A.

An FBI background check includes criminal history of the applicant's lifetime.

Q.

How do I know if I need an FBI background check apostilled?

A.

If the country you plan to visit is part of the Hague Convention, you may need to apostille your FBI background check. Please check with the requestor requiring an apostille.

Q.

What types of payment do you accept?

A.

We accept all major credit cards (Visa/Mastercard/ Discovery/American Express).

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